The NHS estate that responds.
UMA Health OS turns the network you already own into the operating layer for clinical estate. Live data on welfare, utilisation, environments and compliance, built with NHS Trusts, ICBs, primary care, residential and care-at-home.
Built from a single frustration.
- 80+Live customersacross every continent
- ~1MBookings takendesk and room bookings processed to date
- 50k+Active usersusing UMA Vision today worldwide
An NHS estate under pressure.
- 7M Missed outpatient appointments / yr Feeds the waiting list, drives cost.
- <75% Theatre utilisation Against an 85% productive benchmark. A 13-point gap, ~£800M/yr in deferred throughput.
- £10bn Backlog maintenance High-risk items rising year on year.
- ↑ Rising energy / bed day Against live Net Zero cycles and stretched estates budgets.
Eight problems we see on every healthcare estate.
- 01 Poor clinical space utilisation
Theatres and clinical rooms running well below the 85% productive benchmark. Capacity held without evidence, or lost without notice.
- 02 Lack of live data and insights
Decisions made on monthly spreadsheets and paper rounds. No way to see what is happening on the floor right now.
- 03 Rigid estate, hard to flex
Buildings that cannot respond to demand. Capital tied up in space that no longer matches the clinical model.
- 04 Poor environmental control
Empty rooms conditioned all day. Occupied rooms over-heating. IPC and ventilation cases relying on point-in-time readings.
- 05 Limited scalability across sites
Each Trust, practice or home runs a different stack. No common data model for benchmarking or governance.
- 06 Energy waste and rising bills
BMS, HVAC and lighting on timetables, not occupancy. Net Zero cycles competing with day-to-day clinical demand.
- 07 Security and access challenges
Drug stores, controlled areas, restricted suites. Chain-of-custody held in paper logs, audit trails reconstructed after the fact.
- 08 Unplanned maintenance and downtime
Equipment failures and seal drift caught after the event. Reactive callouts instead of preventative cycles.
One platform. Seven stages.
- 01 Digital backbone
Communication & connectivity
UMA Mesh joins what the Trust already owns into one fabric: Teams, Webex, nurse call, intercom, access control, calendars, wayfinding.
- 02 Real-time protection
Safety, security & compliance
Non-intrusive sensors and automated policy enforcement replace episodic paper checks. Full digital audit, CQC and DSP Toolkit aligned.
- 03 Digital twin
Data & analytics
Ward-level virtual replicas updating in real time. Live occupancy, comfort, response and movement, forecast before the fact.
- 04 Closed control loop
Environmental & estate mgmt
The twin moves from observation to action. BMS, HVAC, lighting and TRVs respond to live occupancy and clinical need, not timetables.
- 05 At the bedside
Patient experience
In-room tablets and voice interfaces give patients control, with dignity preserved. No cameras. Patient-adjacent data on AWS Bedrock.
- 06 Hard NHS problems
Clinical & operational
Theatre utilisation, DNAs and bed flow, addressed through one control plane. Real-time utilisation, joined-up messaging, live discharge signals.
- 07 Ready for next
Future expansion
Wearables, PPID, autonomous logistics, AR surfaces. Every future input joins the same Mesh. No platform rebuild.
One platform, UMA Healthcare OS.
What UMA Health OS does, where.
From ward welfare to estate rationalisation.
Acute estates run hot. Ageing buildings, tight capital, DSP Toolkit obligations. UMA gives estates and digital teams the live data to prove utilisation, protect patient welfare, and hold environments inside clinical spec.
- 01 Ward and bay welfare
9-in-1 IAQ sensors track CO₂, TVOC, PM2.5, temperature, humidity and occupancy across every ward. Evidence for IPC, ventilation and welfare cases.
- 02 Theatres and procedure rooms
PIR, time-of-flight and M365 / Cisco Spaces calendar sync. Real utilisation per theatre. Evidence for consolidation or to hold capacity.
- 03 Drug stores and controlled areas
Fridge and freezer temperature sensors, door-contact and RFID access logs. Drift alerts and a full chain-of-custody audit, CQC and MHRA ready.
- 04 Clinical rest and handover
PIR occupancy, noise and air-quality sensors in rest, handover and on-call rooms. Supports HSE welfare conversations and rota reviews.
Ward safety and dignity, proven without cameras.
Mental Health estates need evidence of safety without surveillance. UMA uses contactless sensors, environmental monitoring and operational data to support observation, welfare and governance obligations.
- 01 Ward observation and safety
Contactless bed presence, fall detection and room occupancy. No cameras, dignity-first. Faster staff response with a full incident audit trail.
- 02 Seclusion and PICU rooms
Temperature, air quality and door-cycle sensors in seclusion. Environmental drift and door-state alerts, logged for clinical governance.
- 03 Therapy and group-room utilisation
PIR and booking-system integration across therapy and group rooms. Evidence for capacity decisions on recovery-focused space.
- 04 Staff on-call and welfare
Air quality, noise and presence data in staff rest, observation and on-call rooms. Supports welfare and retention conversations.
One data model across every provider.
Integrated Care Boards need a system view without breaking provider data boundaries. UMA provides shared dashboards with role-based access, DSP Toolkit alignment and one audit trail across the estate.
- 01 Cross-Trust estate benchmarking
One data model across every Trust and provider. Shared metrics on utilisation, energy and welfare, with role-based access per organisation.
- 02 Shared services and diagnostic hubs
Occupancy, environmental and booking data from community diagnostic centres and shared clinics. Evidence for resource reallocation across the system.
- 03 Population health context
Patient-adjacent pattern data processed through AWS Bedrock. Trends on flow and uptake, without moving PID out of the secure clinical environment.
- 04 DSP Toolkit and governance
DSP Toolkit alignment built in. One audit trail across every site, with automated governance reports for ICS board and scrutiny.
Space that flexes to patient demand.
Primary care estates are a hub-and-spoke network. Surgery rooms, treatment rooms, community clinics. UMA gives practice managers and PCN estates leads the live data to match rooms to clinicians and protect the cold chain.
- 01 Consulting and treatment rooms
PIR, time-of-flight and M365 / Google calendar sync. Real utilisation per room. Evidence for clinician-to-room matching and extended-access planning.
- 02 Cold chain and vaccine storage
Fridge and freezer temperature and door-contact sensors across every practice. Drift alerts, full audit trail, ready for CQC and UKHSA inspection.
- 03 Waiting areas and patient flow
9-in-1 IAQ and people-counter sensors. Live occupancy and dwell time. Evidence for ventilation upgrades and flow redesign.
- 04 Hub and spoke utilisation
One platform across surgeries, spokes and community clinics. Informs PCN estate strategy and extended-hours modelling.
Seeing how someone is really living.
A privacy-first sensor pack inside the home. UMA builds a daily rhythm, spots deviation, and alerts the right person. Designed with a clinical agent, no cameras anywhere.
- 01 Daily rhythm and routine
PIR room occupancy, door-contact sensors and smart-plug monitoring. A clinical agent reads the data and builds a baseline of how this person actually lives, week on week.
- 02 Kitchen and nutrition
Smart plugs on the kettle, fridge and microwave. Meal and hydration patterns without cameras in the kitchen. Evidence of routine, visible to the care provider.
- 03 Bathroom safety
Contactless fall detection with up to 99% accuracy. GDPR-compliant PIR occupancy. No video anywhere in the home. Instant alert on an incident.
- 04 Deviation and alarms
Pattern analysis flags what is different today. Missed morning routine, night wandering, no door opened by 10am. Alerts route to family, carer or clinical team.
Resident safety and dignity, on evidence.
Care home operators answer to residents, families, CQC and commissioners. UMA brings contactless monitoring, privacy-by-design occupancy, drug-store compliance and visitor management into one operational view.
- 01 Fall detection and bed presence
Contactless fall detection with up to 99% accuracy, 24/7. Privacy-first, no cameras. Instant alerts for staff intervention and an incident audit.
- 02 Private bathroom occupancy
GDPR-compliant PIR and time-of-flight sensors. Accurate occupancy without cameras, protecting resident dignity and informing cleaning schedules.
- 03 Medication and drug stores
Temperature sensors on medication fridges and drug storage. Smart alerts on drift and door state, with a full audit trail for inspection.
- 04 Visitor and access management
Pre-registered check-in, door-access integration and optional facial recognition on high-dependency units for banned-person matching.
Premium care, on clinical evidence.
Private healthcare providers sell experience and outcomes. UMA instruments the estate to prove both, with the same compliance spine used in NHS Acute.
- 01 Patient suite environment
9-in-1 IAQ sensors with temperature, humidity and CO₂ in every suite. Climate tuned to guest expectations, audit trail for clinical governance.
- 02 Procedure room utilisation
PIR, time-of-flight and calendar integration. Real utilisation per theatre and recovery bay. Evidence for pricing, capacity and capital planning.
- 03 Private access and safeguarding
Door-contact, RFID and visitor-management integration. Pre-registered entry for VIP guests, full audit trail, optional facial recognition.
- 04 Cold chain and pharma compliance
Fridge and freezer temperature, door-contact and humidity sensors across pharmacy. Drift alerts, MHRA and UKHSA-ready audit trail.
The numbers behind the claim.
- 30% Lower energy / bed day
Typical savings from occupancy-linked HVAC and lighting across ward blocks.
UK Green Building Council · NHS estate study 2023 - 85% Space utilisation target
Up from a 50–60% baseline on shared clinical and admin spaces.
NHS Property Services · utilisation benchmarks - £800M Operational savings p.a.
Projected annual savings across the NHS estate from platform-led optimisation.
UMA Vision · internal modelling against NHS Digital open data - 70% Fewer equipment failures
Caught before the event through preventative cycles and drift alerting.
UMA pilot data, anonymised
How we deliver.
- 01 Weeks 0–4Discover
Scope clinical and estates priorities with the Trust. Audit existing systems. Agree the site that proves the case.
- 02 Weeks 4–12Pilot
Deploy on one ward or building. Validate the data, secure clinical sign-off, run alongside the existing operating rhythm.
- 03 Months 3–12Scale
Roll out by department, by site. Monthly performance reviews against the agreed KPIs.
- 04 Year 2+Operate
Steady-state optimisation. Quarterly benchmarks against NHS peers. New stages added as Trust priorities evolve.
The standards we meet.
- ISO 27001
- NHS Data Security (DSPT)
- DCB 0129: clinical safety
- NHS DTAC
- Cyber Essentials Plus
- ICO registered