The Challenge.
The Irish Health Service faced significant challenges in managing real estate occupancy and resource utilisation across more than 20 primary care centres nationwide.
Each centre operated independently, which led to inconsistent space usage, limited visibility of occupancy levels, and inefficiencies in energy and environmental management. With rising demand for public primary care, it became essential to optimise how facilities were used, so staff could easily locate available consultation rooms, desks and shared resources while keeping a comfortable, sustainable environment for patients and healthcare professionals.
The organisation needed a unified solution that could integrate with existing infrastructure, provide real-time insight into space utilisation, and support data-driven decisions to improve operational efficiency and environmental performance.
The Solution.
UMA provided a workplace management platform that let the Irish Health Service centralise the management of every primary care centre under one system.
Facility managers gained access to real-time occupancy data, environmental metrics, and energy consumption insight. That let them identify underutilised areas, optimise heating and lighting schedules, and reduce overall energy costs.
The deployment also introduced room and desk booking, so healthcare staff could easily find and reserve available spaces, improving coordination and reducing wasted time. Custom dashboards and reporting gave a clear view of how each centre was performing, supporting data-led decisions for future planning and sustainability.
The Outcome.
The UMA deployment delivered measurable improvements across the Irish Health Service’s primary care network.
- Enhanced space utilisation: real-time occupancy insight revealed usage patterns, enabling better allocation of rooms and resources.
- Improved energy efficiency: environmental monitoring helped reduce energy waste and align operations with sustainability goals.
- Streamlined staff experience: the intuitive booking interface simplified daily operations, letting staff focus on patient care.
- Unified management: UMA Vision gave a single platform for managing every centre, ensuring consistency and transparency across the network.
This holistic approach improved operational efficiency and supported the Irish Health Service’s commitment to sustainability and high-quality public healthcare delivery.
